IT Infrastructure Engineer

  • AJW
  • Slinfold, United Kingdom

IT Infrastructure Engineer

Job description

The IT Infrastructure Engineer is key hands-on role which requires a deep technical ability and a passion for solving issues in a friendly approachable manner.




This role will support the IT infrastructure and desktop systems both internal and cloud based so exposure to virtualisation technology, cloud systems, and desktop management solutions is a must.



The infrastructure department is responsible for ensuring all IT systems, data and services are secure, maintained, available 24/7 and perform to defined SLA’s, whilst providing future infrastructure needs to business and application owners.



  • Server and database support, including installation, configuration, optimisation, monitoring and patching
  • Manage, update and secure all server and desktop environments
  • Manage, monitor and troubleshoot Office 365 environment
  • Development, monitoring and support of Voice, Video and conferencing collaboration systems
  • Design, develop, install and manage on-premise and cloud infrastructure
  • Support and manage, optimise and patch the database infrastructure(s)
  • Monitor, manage and update network and WAN environment
  • Create, update, patch and secure all desktop images and application package
  • Ensure all critical systems and data is backed up, secure and recoverable
  • Perform regular business continuity and disaster recovery tests
  • Ensure systems are performing to SLA objectives
  • Deploy and manage projects to completion
  • Provide on-call, out of hours, on rota support to the business users for critical incidents
  • To carry out any miscellaneous job – related duties as deemed necessary by the Head of IT and Operations Director



Essential Skills

  • Minimum of two years experience of managing Microsoft Windows Server (2008R2/2012R2/2016), active directory and group policy
  • Minimum of two years managing Microsoft System Centre Configuration Manager and/or Intune
  • Minimum of two years experience of managing VMware Virtual Server Environments
  • Two year’s experience of managing public cloud Infrastructure environments.
  • Experience of creating, deploying and managing Windows 10 images and patching applications in an enterprise organisation
  • Minimum of two years managing Office 365 email, voice, video and sharepoint environments
  • Minumum of two years managing Microsoft Lync or Skype for Business Phone systems
  • Experience and knowledge of TCP/IP Networking, WAN, LAN, DNS, VLANS, Routing, Switching, Firewalls, Cisco networking
  • Experience of creating complex scripts using powershell
  • Experience of managing and optimising Fibre Channel and iSCSI SAN Storage
  • Experience of managing and maintaining MS SQL Databases
  • Experience writing technical documentation and business reports



  • Experience of managing Oracle Virtual Machine environments
  • Experience of managing, maintaining and optimising Oracle databases
  • Exposure to system monitoring and event management tools



  • Microsoft MCSA
  • Microsoft Azure or Amazon AWS qualification 
  • CCNA
  • VMware VCP Certification